Privacy Policy
Introduction
Baikal Star ("we," "our," or "us") is a Los Angeles studio providing architectural MicroLED-class display design, specification, sourcing, procurement, QA, logistics, and integration-support coordination for luxury project teams. We treat inquiry information with discretion. This policy describes our data practices under the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and applicable California regulations as updated for 2026.
Information We Collect
When you submit an inquiry through this website, we collect the information you choose to provide — typically your name, email, project location, project type, project stage, the name of your architect or designer if shared, and any details you include in your message. We do not knowingly collect information from anyone under the age of sixteen.
How We Use Information
We use inquiry information to respond to you, evaluate project fit, prepare specifications and sourcing options, and coordinate with the architect, designer, general contractor, or — where required — the properly licensed AV / low-voltage integrator you have engaged. We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
Analytics and Website Improvement Tools
We may use analytics and website-improvement tools, including Google Analytics and Microsoft Clarity, to understand how visitors use the website, improve performance, evaluate content, and identify usability issues. These tools may collect information such as pages viewed, referring pages, browser and device information, approximate location, clicks, scrolling behavior, and interactions with website elements. Microsoft Clarity may provide heatmaps and session-replay style insights. These tools may use cookies or similar technologies. We do not use these tools to collect sensitive project information through the website.
Confidentiality
We take reasonable measures to keep inquiry information confidential and limit internal access to those involved in responding to your project. For projects that require additional protection, a mutual non-disclosure agreement can be arranged on request.
Data Retention
We retain inquiry information only for as long as reasonably necessary to evaluate and respond to the inquiry, maintain ordinary business records, or comply with legal obligations. You may request deletion at any time.
Security
We use commercially reasonable safeguards to protect information you submit through this site. No internet transmission or storage method is fully secure, and we cannot guarantee absolute security.
Your California Privacy Rights
California residents may request to access, correct, or delete the personal information we hold about them, and may opt out of any sharing of personal information. We will not discriminate against you for exercising these rights.
Privacy Contact
To exercise your rights or ask a privacy question, please contact us at privacy@baikalstar.com.